Free toilets on the Transport for London network

Caroline Russell: When will you make all toilets at Transport for London (TfL) stations free to use?

The Mayor: Since I became Mayor, Transport for London (TfL) has been working on improving toilet provision across the London Underground network, including looking to remove fees for using facilities. London Overground and TfL Rail toilet facilities have been free of charge since 1 April 2019.
Following the further lifting of coronavirus related restrictions on 4 July, toilets on the TfL network safely reopened in early July. TfL has asked its staff at the small number of stations which still have a charge to disable this charge if possible, to avoid the need to handle cash and to bring these toilets in line with others in the network. TfL is working with stations to make this arrangement permanent. This includes identifying what may be needed to ensure that customer experience is not negatively impacted when the charge is removed, such as deterring anti-social behaviour.
My new London Plan Policy ‘S6 Public Toilets’, also requires proposals for large-scale commercial developments open to the public to provide and secure the future management of free publicly-accessible toilets suitable for a range of users. In addition, my Good Growth investment is creating or refurbishing more than 250 toilet units, including more than 180 which are fully accessible in key locations across London.